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Log File Upload

PointCare - Uploading a “Log File”

 

How do I upload a log file in PointCare?

In order to upload a log file from within PointCare, there are three places where this can be done:

1. From within a visit on the Visit Actions Screen, tap the Menu button, then "Upload Log File."

2. From outside of a visit on the main visits screen, tap the Menu button, then "Upload Log File."

3. From outside of a visit on the main visits screen, tap Maintenance, go to Diagnostics, then "Upload Log File."

In order to assist the technology team with troubleshooting, please enter a note of information about the issue that is being reported.  The more specific you can be, the better.

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  1. Mimi

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